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Frequently Asked Questions
What's the quickest way to learn about Notejoy?
How do I install Notejoy for Mac, Windows, iOS, or Android?
How do I create a team library or notebook?
Can I import my existing documents to Notejoy?
Does Notejoy support Microsoft Office documents (Word, Excel, Powerpoint)?
Can I view or present my notes full-screen?
Is there an offline mode?
Can I share with team members outside of my company's domain?
Where I can share my feature requests?
How do I make the Slack iOS app open Notejoy links in the app?
How do I link between notes?
How do I remove a user from a team library?
What's the best way to organize team libraries?
What should I do if I forgot my password?
How do I cancel my account?
Do you offer product demos?
How do I best use Notejoy as a wiki?
How do I add emoji to a note?
How do I add users to a team library?
Does Notejoy publish its roadmap?
How do I re-order my list of team libraries?
How do I re-order my list of notebooks?
What browsers are supported?
How do I tell if a library is upgraded?
How do I see how much storage I've used?
What does the "Add to organization" checkbox do?
Can I import my notes from Evernote?
What integrations does Notejoy support?
What are the benefits of Notejoy's premium plans?
How do I report a bug?
Why do I constantly see a "something went wrong" error?
How do I change my password?
Does Notejoy support single sign on?
Who is the team behind Notejoy?
How do I change my email?
Why can't I view PDF files on Android?
How do I uninstall the Notejoy desktop app?
How do I merge Notejoy accounts?
Who can see my personal and team notes?
Does Notejoy offer encryption?
How does Notejoy ensure high availability & prevent data loss?
Can I take my data out of Notejoy?
How does Notejoy protect my data from being hacked?
How does Notejoy protect my credentials?
Where can I learn more about Notejoy's security practices?
How does Notejoy provide GDPR compliance?
How much does Notejoy cost?
What forms of payment do you accept?
When will I be billed?
How am I billed for additional team members?
What happens when I remove team members from my plan?
What happens when I change my plan type?
Do you offer refunds?
How can I remove users for my plan?
Is there a non-profit or educational discount available?
Can I set up a trial for my large team?
How do I view my past bills?
How do I upgrade my account?
How do I change my billing info?
Is there an academic or student discount?
Attach Google Docs, Sheets, or Slides
Organizing & Finding Notes
Weekly email digest
Manage note authors
Customize pane widths
Share team library
@Mention to notify
Share note link
Post to Slack
iPad Slide Over & Split View
Google Drive integration
Microsoft Office integration
Forward emails into Notejoy
Archive notes, notebooks, and libraries
View and comment-only users
Recover deleted notes
Search inside images & documents
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