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Frequently Asked Questions
What's the quickest way to learn about Notejoy?
How do I install Notejoy for Mac, Windows, iOS, or Android?
How do I create a team library or notebook?
Can I import my existing documents to Notejoy?
Does Notejoy support Microsoft Office documents (Word, Excel, Powerpoint)?
Can I view or present my notes full-screen?
Is there an offline mode?
Can I share with team members outside of my company's domain?
Where I can share my feature requests?
How do I make the Slack iOS app open Notejoy links in the app?
How do I link between notes?
How do I remove a user from a team library?
What's the best way to organize team libraries?
What should I do if I forgot my password?
How do I cancel my account?
Do you offer product demos?
How do I best use Notejoy as a wiki?
How do I add emoji to a note?
Does Notejoy support two factor authentication?
How do I add users to a team library?
Does Notejoy publish its roadmap?
How do I re-order my list of team libraries?
How do I re-order my list of notebooks?
What browsers are supported?
How do I tell if a library is upgraded?
How do I see how much storage I've used?
What does the "Add to organization" checkbox do?
Can I import my notes from Evernote?
What integrations does Notejoy support?
What are the benefits of Notejoy's premium plans?
How do I report a bug?
Why do I constantly see a "something went wrong" error?
How do I change my password?
Does Notejoy support single sign on?
Who is the team behind Notejoy?
Who can see my personal and team notes?
Does Notejoy offer encryption?
How does Notejoy ensure high availability & prevent data loss?
Can I take my data out of Notejoy?
How does Notejoy protect my data from being hacked?
How does Notejoy protect my credentials?
Where can I learn more about Notejoy's security practices?
Is Notejoy GDPR compliant?
How much does Notejoy cost?
What forms of payment do you accept?
When will I be billed?
How am I billed for additional team members?
What happens when I remove team members from my plan?
What happens when I change my plan type?
Do you offer refunds?
How can I remove users for my plan?
Is there a non-profit or educational discount available?
Can I set up a trial for my large team?
How do I view my past bills?
How do I upgrade my account?
How do I change my billing info?
Is there an academic or student discount?
Attach Google Docs, Sheets, or Slides
Organizing & Finding Notes
Weekly email digest
Manage note authors
Customize pane widths
Share team library
@Mention to notify
Share note link
Post to Slack
iPad Slide Over & Split View
Google Drive integration
Microsoft Office integration
Forward emails into Notejoy
Archive notes, notebooks, and libraries
View and comment-only users
Recover deleted notes
Search inside images & documents
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