Frequently Asked Questions

Plans & Billing

How much does Notejoy cost?

How do I tell if a library is upgraded?

What does the "Add to organization" checkbox do?

What forms of payment do you accept?

When will I be billed?

How am I billed for additional team members?

What happens when I remove team members from my plan?

What happens when I change my plan type?

Do you offer refunds?

How can I remove users for my plan?

Is there a non-profit or educational discount available?

Can I set up a trial for my team?

How do I view my past bills?

How do I upgrade my account?

How do I change my billing info?

Is there an academic or student discount?

How do I cancel my subscription?

What does the "Add to organization" checkbox do?

The "Add to organization" checkbox in the Add Team Library dialog ensures the new team library is created as a premium team library that enjoys all the benefits of your paid plan by adding it to your organization's plan.

If you uncheck this box, the team library will be created as a free team library, will not enjoy any of the premium benefits of your plan, and will be restricted by a free team library's limitations.