Frequently Asked Questions

Plans & Billing

How much does Notejoy cost?

How do I tell if a library is upgraded?

What does the "Add to organization" checkbox do?

What forms of payment do you accept?

When will I be billed?

How am I billed for additional team members?

What happens when I remove team members from my plan?

What happens when I change my plan type?

Do you offer refunds?

How can I remove users for my plan?

Is there a non-profit or educational discount available?

Can I set up a trial for my team?

How do I view my past bills?

How do I upgrade my account?

How do I change my billing info?

Is there an academic or student discount?

How do I cancel my subscription?

How do I view my past bills?

The Billing History pane in the Settings dialog allows you to view all past bills for your Notejoy premium account as well as view and print receipts whenever needed.

You'll find a link to Billing History at the bottom of Plan Settings or head there directly now.