Frequently Asked Questions

Plans & Billing

How much does Notejoy cost?

How do I tell if a library is upgraded?

What does the "Add to organization" checkbox do?

What forms of payment do you accept?

When will I be billed?

How am I billed for additional team members?

What happens when I remove team members from my plan?

What happens when I change my plan type?

Do you offer refunds?

How can I remove users for my plan?

Is there a non-profit or educational discount available?

Can I set up a trial for my team?

How do I view my past bills?

How do I upgrade my account?

How do I change my billing info?

Is there an academic or student discount?

How do I cancel my subscription?

How do I change my billing info?

You can change your billing details, including your credit card information, from Plan Settings.